![]() Sounds complicated, but is pretty easy actually. You should now be able to see the older backup version that you wanted to backup to but that ****** *** itunes would not let you see before. Open that file and delete everything all the way through "IC-Info.sidv"and then paste what you copied from the other file. Go to the folder Preferences > Devices > Delete Backup and identify these files, and you should start by copying them to another location just in case. In that folder you will also find the ist If you cant backup iPhone contents to iTunes, you might need to delete the old backup files, which may lead to the 'iTunes cant backup iPhone' problem. Now open the back up that you actually want (the older one that is not showing up in itunes). Now, with that info on your clipboard, close this file and go back to the backup folder. Copy all the text from the begining all the way up through Open the file ist, that is an xml formated file. Basically your on the right track: backup fail because of one or more zombie app(s). I found some few posts, most notably this one and this one. At the very bottom of the file list you should find this file: I faced the same issue on my phone: unable to backup, neither to iCloud or through iTunes. to the browser address bar Click on Start to get right to fixing your iPhone Without releasing the Side button. Now that your folder (latest backup) is open you will see a very long list of files. If itunes is only showing the most recent back when you click "Restore Backup" but in the backup folder but there are more desirable backups, open up the folder of the most recent (non-desireable) back up folder. Now go to the backup folder and open the folder that was just created by Itunes. If iTunes tells you there are no back ups but there are more desirable backups in the backup folder, then click "back up now" and a new clean functional backup will be created (of course not with the data you want, but we will get to that). Here is where it gets a little bit complicated, but still managable even for a novice: You can also locate iPhone backup in Windows 7, 8, or 10 by following Users > (username) > AppData > Roaming > Apple Computer > MobileSync > Backup. One from 6 months ago that I wanted and one from today when I plugged in my phone (ps-deactivate the automatic synch option because it will automatically override your past back ups.) ~/Library/Application Support/MobileSync/Backup So I could not backup to a time that would have been useful, but instead could only update to right now-when my phone was messed up and useless!! So, to correct thisI I went to This was horrifying because the most recent backup was made as soon as I connected my phone to the computer. My iphone 4s was not showing any backups except for the most recent one. Hi Everyone, I was having this issue and just solved it.
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